CityKaam Guide: How to Find Trusted Local Services Near You in Pakistan
CityKaam Guide: How to Find Trusted Local Services Near You in Pakistan
Every family in Pakistan has faced the same problem at some point. The AC stops cooling in the middle of summer. A tap leaks at midnight. A wedding is only three weeks away and you still have no caterer. You ask a neighbour, call a cousin, scroll through a dozen WhatsApp groups, and still end up unsure who to trust.
CityKaam was built to solve exactly this problem. It is a simple local directory where you choose your city, pick your area, select the kind of work you need, and see service providers close to you. When you find someone you like, you call them or message them on WhatsApp directly. There is no middleman between you and the worker.
This guide explains every service you can find on CityKaam, how the website works, how to pick a good provider, and how business owners can add their own work. Read it once, and you will know how to get almost any job done in your city with less stress.
What Is CityKaam?
CityKaam is an online directory of local workers, shops and professionals. The name says it all. “City” is where you live, and “Kaam” is the Urdu word for work. The idea is simple: whatever work you need done in your city, you should be able to find a reliable person for it in one place.
The website is written in easy Roman Urdu mixed with English, so everyday people can use it without any difficulty. The home page asks you for three things: your city, your area, and the type of work. After that, it shows you providers in your area first, followed by those nearby. This is useful because a plumber who lives five minutes away is usually cheaper, faster and easier to call back than one from the other side of the city.
CityKaam is available for Pakistan, the UK and the USA. That is helpful for families living abroad who want to arrange work back home, or Pakistani communities abroad who want to find trusted local people near them.
How CityKaam Works: A Simple Step-by-Step Guide
Using the website takes less than a minute. Here is the full process.
- Choose your city and area. This helps the website show you people who are close to you.
- Pick the type of work. You can choose from the list, such as electrician, plumber, tailor or home tutor. If you cannot find your category, type the work in your own words, for example “bijli wala” or “rang master.”
- Press search. You can also use the “Mere qareeb” (near me) option to see people closest to your current location.
- Compare the listings. Read the details, check the area and look at reviews if they are available.
- Call or WhatsApp directly. There is no booking fee and no middleman. You talk to the provider yourself and agree on the price and time.
- Leave a review. After the work is done, you can write a review or register a complaint. This helps the next person make a better choice.
There are a few extra tools worth knowing about. The “Abhi khula hai” option helps you find who is open right now. The “24 ghante” option shows providers who work round the clock, which is perfect for emergencies. And “Meri saved list” lets you save your favourite workers so you can find them again without searching.
Home Repair and Maintenance Services
This is the most searched part of CityKaam. Homes need constant care, and in Pakistan the weather makes it even more important. Hot summers put pressure on electrical systems and air conditioners, and monsoon rain tests every pipe and roof. Below are the home service categories you will find on the website.
Electrician (Bijli Wala)
A good electrician keeps your home safe. You need one for new wiring, switch and socket repair, fan and light fitting, load problems, short circuits, UPS and inverter connections, and fixing trips in the main breaker. Electrical work is not a place to save money by hiring a random person. Poor wiring is one of the main causes of house fires. Always choose an electrician with good reviews, ask what material they will use, and make sure they switch off the main supply before they start. You can find them quickly in the electrician category.
Plumber (Nalka / Pipe)
Plumbing problems rarely wait for a convenient time. Leaking taps, blocked drains, broken flush tanks, low water pressure, water tank connections, geyser fitting and bathroom fittings all fall under a plumber’s work. When you call one, describe the problem clearly and send a photo on WhatsApp if you can. This helps the plumber bring the right parts on the first visit and saves you a second trip charge. Search for a plumber near you on the Sab Kaam A-Z page.
AC Repair and Technician
Air conditioners are no longer a luxury in many cities. They are a daily need for much of the year. An AC technician can install a new unit, clean the filters and coils, fill gas, fix water leakage from the indoor unit, repair the compressor, and solve cooling problems. Regular servicing before summer starts saves you from the long queues and high demands of peak season. Browse trusted people in the AC repair category.
Carpenter (Barhai)
Carpenters make and repair doors, windows, wardrobes, kitchen cabinets, beds, tables and almost anything made from wood. They also fix broken drawers, hinges and locks. For bigger jobs like a full kitchen or a wardrobe wall, ask the carpenter to show you pictures of earlier work. Agree on the type of wood, the finish and the final price in advance. Find a carpenter in the carpenter (Barhai) category.
Painter (Rang Master)
Fresh paint changes the feel of a home. A professional painter prepares the walls, fills cracks, applies primer, and then adds the final coats. They can also handle weather shield paint for outside walls, polish for wooden doors, and texture or designer finishes. Ask for the brand of paint to be used, since cheap paint fades quickly. Many painters will visit your home to measure the area and give you an estimate before starting.
Mistri (Mason and Construction Worker)
A mistri takes care of brickwork, plaster, tiles, flooring, roof repair, boundary walls and room extensions. Construction work is expensive, so choose carefully. Ask about the number of workers, the number of days, who buys the material, and how payment will be made in stages. Never pay the full amount before the work is complete. A written list of the agreed work protects both sides.
Welder (Lohar)
Welders make iron gates, window grills, stair railings, sheds, shutters and steel frames. They also repair broken metal items. For gates and grills, decide the design, thickness of the iron and type of paint before the work begins. Good welding should be strong, even and neatly finished. Rust-proof paint is worth paying for, because it extends the life of the gate by many years.
Pest Control (Keera Maar)
Cockroaches, termites, mosquitoes, ants, bed bugs and rats can make a home unhealthy. A pest control service uses sprays, gels and fumigation to remove them. Termite treatment is especially important in houses with a lot of wood. Ask what chemicals will be used, whether they are safe for children and pets, and how long you need to keep the house empty. Reputable providers explain the process and offer a follow-up visit.
Cleaning Services (Safai)
Cleaning services handle deep cleaning of homes, sofas, carpets, kitchens, bathrooms, water tanks and offices. They are very useful before a wedding, after construction, when you move into a new home, or before Eid. Tell the team the size of your house and the areas you want cleaned so they can give you a fair price and send enough workers.
Solar Installer
Solar energy has become a serious option for many families in Pakistan because of rising electricity bills and long power cuts. A solar installer can design a system, supply panels, inverters and batteries, and install everything on your roof. Before you buy, ask for a clear quotation that lists the panel brand, inverter brand, wattage, warranty and after-sales support. Compare at least two or three installers. A system is a long-term investment, so take your time.
Vehicle and Travel Services
Mechanic (Car and Bike)
Whether you drive a car or ride a motorbike, a trustworthy mechanic is worth their weight in gold. Mechanics handle engine tuning, oil changes, brake repair, suspension work, denting and painting, and electrical faults. Ask the mechanic to show you the old parts after replacement, and ask for a rough estimate before they open the engine. A mechanic who explains the problem in simple words is usually an honest one.
Driver and Rent a Car
Sometimes you need a driver for a day, a family trip, an airport transfer or a wedding. Other times you need a car with a driver for a longer journey between cities. On CityKaam you can find drivers and rent-a-car services and speak to them directly. Confirm the vehicle model, the total fare, fuel arrangements, waiting charges and the pickup time before you finalise the booking.
Computer, Mobile and Digital Services
Computer and Laptop Repair
Computer technicians fix slow laptops, broken screens, keyboard problems, battery issues, overheating, virus problems and software installation. They can also recover data and upgrade parts such as RAM and SSD drives. Before you hand over your device, back up your important files if you can, and ask what the repair will cost. You can search the computer and laptop repair category to find a technician close to you.
Mobile Repair
Mobile repair shops replace cracked screens, change batteries, fix charging ports, repair speakers and microphones, and solve software problems. Ask whether the new part is original or a compatible copy, because the price and quality differ. Good shops offer a short warranty on the parts they replace. Stay present when your phone is opened, or at least take a photo of it before you hand it over.
Mobile and Accessories Shop
Need a charger, power bank, earphones, phone cover, screen protector or a new handset? Local mobile shops sell all of these. Buying from a nearby shop makes returns and warranty claims much easier. Visit the mobile and accessories shop category to see who is close to your home.
Graphic Designer
Graphic designers create logos, business cards, banners, social media posts, wedding cards, menus, brochures and packaging. If you run a small business or are launching a new product, a good designer helps you look professional. Share examples of the style you like, tell them your brand colours, and agree on the number of revisions before work starts.
Web Developer
A web developer builds websites, online shops and landing pages. Local businesses today need a website, because customers search online before they buy. Ask the developer to show previous projects, explain who owns the domain and hosting, and tell you how much monthly care the website will need. A simple and fast website is better than a big and slow one.
Education and Learning
Home Tutor (Tuition)
A home tutor gives your child personal attention that a crowded classroom cannot. Tutors are available for school subjects, O and A levels, matric and intermediate, college subjects, entry test preparation and English language skills. Ask about the tutor’s qualifications and teaching experience. Many parents begin with a one-week trial to see whether the child is comfortable. Check progress through regular tests rather than only relying on the tutor’s word.
Quran Teacher (Qari)
Learning to read the Quran correctly is an important part of life for many families. A qualified Qari teaches Nazra, Tajweed, memorisation and basic Islamic knowledge, either at your home or at a small centre. Choose a teacher who is patient, especially for young children, and who has proper training in correct pronunciation. Female teachers are available for girls in many areas.
Health and Personal Care
Doctor and Clinic
CityKaam helps you find doctors and clinics in your area, which is useful when you move to a new city or need a specialist. You can find general physicians, children’s doctors, dentists, skin specialists and more. For emergencies, always go directly to the nearest hospital. Use the website to find regular care providers, and confirm the clinic timings by phone before you travel.
Veterinary Doctor (Janwaron ka Doctor)
Pets and farm animals need medical care too. A vet can give vaccinations, treat illness, perform minor surgery and advise on feeding. If you have a cat or a dog, keep your vet’s number saved in your phone. If you keep livestock, a vet who can visit your farm is very valuable. Ask whether the vet offers home visits and what their emergency timings are.
Beautician and Parlour
Beauty parlours offer haircuts, facials, threading, waxing, hair colour, manicure, pedicure and complete bridal makeup. A good beautician listens to what you want and explains what is suitable for your skin and hair type. For special days like weddings, book at least a few weeks early and always do a trial. See the beautician and parlour category to find salons in your area.
Weddings, Events and Celebrations
Weddings and big family functions need many different people to work together. CityKaam makes it easier to find all of them in one place.
Bridal and Shadi Wear
Brides and grooms can find shops and designers for lehengas, sharara, gharara, sherwani, jewellery sets and accessories. Visit more than one shop, compare the fabric and the stitching quality, and ask about alteration time. Order early, because bridal dresses often take weeks to finish. Explore the bridal and shadi wear category for ideas.
Catering and Dawat
Good food is the heart of any Pakistani celebration. Caterers provide complete menus for weddings, mehndi, walima, birthdays, aqiqa, funerals, office events and small family gatherings. Ask for a tasting before you book, confirm the number of dishes and the price per head, and clarify what is included, such as crockery, waiters and cleaning. Find options in the catering and dawat category.
Event Planner and Decor
Event planners take care of stage design, flowers, lighting, seating, sound, tents and the complete flow of the event. They save you from running around on the busiest week of your family’s life. Show the planner your budget honestly, and ask for a written list of what they will deliver on the day.
Photographer
Photographers capture weddings, family events, product shoots, passport pictures and portraits. Look at their previous albums, ask how many photos you will receive, and find out how long editing takes. Confirm in advance whether the price includes video, drone coverage and printed albums, so there are no surprises later.
Fashion, Clothing and Shopping
Tailor (Darzi)
A good tailor can make a simple suit look special. Tailors stitch shalwar kameez, kurtas, waistcoats, ladies’ suits, uniforms and formal wear, and they also do alterations. Always give your measurements clearly, ask for a delivery date, and request a fitting before the final stitching of important clothes. Check the tailor (Darzi) category to find one nearby.
Kapray and Dress Shop
Local dress shops sell ready-made clothes for men, women and children. Shopping locally lets you touch the fabric, try the size and return items more easily. Look at the clothing and dress shop category for stores in your area.
Kapra and Fabric Shop
Fabric shops sell unstitched cloth for every season, from cotton lawn in summer to wool and khaddar in winter. They also stock bedsheets, curtains and upholstery material. Compare prices between a few shops and ask for a sample when buying in bulk. You can browse the fabric shop category.
Joota and Shoes Shop
Shoe shops sell sandals, formal shoes, sports shoes, kolhapuri chappals and school shoes. Visit in the evening when your feet are slightly larger, so you buy a comfortable size. Visit the shoes shop category to see local options.
Zewar and Jewellery
Jewellers sell gold, silver and artificial jewellery, and make custom pieces for weddings. When buying gold, always ask for a proper receipt that lists the weight, purity and making charges. Compare the rate with the market rate of the day. The jewellery category helps you find shops close to you.
Professional and Property Services
Lawyer (Wakeel)
You may need a lawyer for property papers, family matters, business agreements, cheque cases or court work. Choose a lawyer who has experience in the type of case you have, because law has many fields. Ask about the fee structure at the start, and keep copies of every document you give. Please note that this guide is general information only and is not legal advice.
Property Dealer
Property dealers help you buy, sell or rent houses, plots, shops and flats. Because property is a big financial decision, never rely only on the dealer’s word. Check the ownership documents, visit the site yourself, and use a lawyer to verify the papers before you transfer money. A reliable dealer will welcome these checks, not avoid them.
Other Work (Doosra Kaam)
Not every type of work fits into a normal list. That is why CityKaam has a “Doosra kaam” option, and a search box where you can type your own words. If you are looking for something unusual, simply write it in Urdu or English, and the website will try to match it. You can also open the full Sab Kaam A-Z list to see every category in alphabetical order.
How to Choose the Right Service Provider
Finding names is easy. Choosing the right person is the hard part. These simple steps will help you make a better decision each time.
- Call more than one person. Speak to at least two or three providers. Compare their price, their timing and how clearly they answer your questions.
- Describe the job properly. The clearer you are, the more accurate the quote will be. Send photos or short videos on WhatsApp if the work is a repair.
- Ask about experience. A few years of work in the same area is a good sign. Ask for pictures of earlier jobs.
- Agree on the price first. Know whether the quote includes material, labour and transport. Ask whether there are any extra charges for a second visit.
- Ask about a warranty. Even a short guarantee on repair work shows the provider trusts their own work.
- Read the reviews. Reviews and complaints from earlier customers give you the honest story. One bad review is not a disaster, but a pattern of the same complaint is a warning.
- Trust your feeling. If the person is rude, in a hurry, or avoids direct answers on the phone, move on to someone else.
Safety Tips Before You Hire Anyone
CityKaam is a directory, which means that businesses add their own information. We do not guarantee any service, so you should always check things yourself before you give someone work. This is the same advice you would follow when hiring someone recommended by a friend. Here are some practical safety habits.
- Never pay the full amount before the job is done. For large jobs, pay in stages.
- Do not share your bank PIN, OTP codes or card details with any worker, ever.
- When a stranger comes into your home, let a family member know. Do not leave valuables out in the open.
- Ask for a receipt or a message on WhatsApp confirming the agreed price. It protects you if there is a disagreement later.
- For work that affects safety, such as electrical wiring, gas fitting or roof repair, take extra care and do not choose only the cheapest option.
- Meet new tutors, drivers and caretakers in a safe, public or family setting the first time.
Why Reviews and Complaints Matter
On CityKaam, you can write a review or register a complaint after the work is finished. This is one of the most powerful tools on the website. Honest feedback pushes service providers to improve, rewards the ones who work well, and protects the next customer. When you write a review, be fair and specific. Mention what the work was, whether the person was on time, whether the price matched what was agreed, and whether the quality was good. Avoid insults. A calm and factual review is far more useful than an angry one.
Tips for Searching Faster on CityKaam
- Use the “near me” button when you need someone urgently. It shows the closest providers first.
- Try “Abhi khula hai” in the evening or on holidays, to see who is working right now.
- Choose “24 ghante” for emergencies like a burst pipe or an electrical failure at night.
- Save your best workers in “Meri saved list” so you can contact them again quickly.
- Type in your own words if you cannot find the exact category. Words like “bijli wala” and “rang master” work well.
- Change your area if you do not find anyone. A nearby area often has the same providers.
A Seasonal Guide: Which Service Do You Need and When?
Many home problems come in a pattern, so planning ahead is smarter than waiting for an emergency. Here is a simple calendar to follow through the year.
Before Summer (March and April)
This is the best time to book an AC technician for servicing and gas checking, because the rush has not started yet. Ask an electrician to check your wiring, fans and breakers before the heavy summer load begins. If you plan to install solar, spring is a good moment to compare quotations.
Monsoon Season (July to September)
Heavy rain tests your roof, drains and walls. Call a plumber and a mistri early to repair leaking roofs, blocked drains and damp walls. A pest control visit is also useful in this season, because mosquitoes, ants and cockroaches increase fast in wet weather. Keep your electrician’s number ready, since rain can cause short circuits.
Wedding Season (October to February)
This is the busiest time for caterers, photographers, event planners, tailors, beauticians and jewellers. Good providers get booked months ahead. Start your search as soon as the date is fixed, and book the main people first: the venue, caterer and photographer. Then move on to bridal wear, makeup and decoration.
Winter and Before Eid
Winter is a good time for painting, carpentry and larger home projects, because the weather is comfortable for workers. Before Eid, tailors become extremely busy, so give your cloth early. Cleaning services also get booked fast in the days before big festivals.
Smart Ways to Control Your Budget
Hiring local help does not have to be expensive if you plan well. Here are a few honest habits that save money without lowering the quality of work.
- Bundle small jobs. If you need a plumber and an electrician, make a list of every small problem in the house and ask for all of them to be fixed in one visit. This reduces visit and transport charges.
- Ask for the price of material separately. When material and labour are shown separately, you can compare quotes fairly and even buy the material yourself if you prefer.
- Do not ignore small problems. A small leak, a loose wire or a strange noise from the AC is cheaper to fix today than it will be after it turns into a bigger failure.
- Avoid the very cheapest offer. A price that is far below the others usually means poor material, rushed work or hidden charges later.
- Keep a written agreement for big jobs. Even a simple WhatsApp message listing the work, price and completion date prevents arguments.
Common Mistakes People Make When Hiring Local Help
After years of watching how people hire workers, the same mistakes appear again and again. Avoiding them will already put you ahead of most customers.
- Calling only one person. Without a second or third quote, you cannot know whether a price is fair.
- Giving a vague description. If you only say “the AC is not working,” the technician cannot prepare. Explain what you see and hear, and share a short video.
- Paying everything in advance. A small advance for material is normal, but the final payment should come after you are satisfied.
- Booking at the last minute. Urgent jobs cost more and offer fewer choices. Plan ahead whenever you can.
- Forgetting to save the contact. When a worker does a good job, save the number or add them to your saved list, so that you do not have to search again.
- Not leaving a review. A review takes one minute, but it helps the next family and rewards the person who worked honestly.
For Business Owners: Add Your Work to CityKaam
If you are a plumber, tailor, tutor, shop owner, caterer or any other kind of professional, CityKaam gives you a way to be found by people who need you right now. When someone searches for your type of work in your area, your listing can appear in front of them. They call you or message you on WhatsApp directly. You keep your customers, your pricing and your independence.
Adding your business is easy. Visit the Add Your Business page, fill in your details such as your name, work type, city, area and contact number, and complete the listing. The listing fee is PKR 150. Here are some tips to get more calls from your listing.
- Write your work type clearly, in simple words that customers would actually search for.
- Add your exact area so that nearby customers can find you first.
- Use a phone number that is also on WhatsApp, and answer it quickly.
- Mention your timings and whether you work 24 hours.
- Ask happy customers to leave you a review. Good reviews bring more work.
- Be honest in your description. Customers trust people who do not exaggerate.
Pakistan, UK and USA: One Directory for Many Places
CityKaam is not limited to one country. You can switch between Pakistan, the UK and the USA from the top of the home page. This is helpful for overseas Pakistanis who want to arrange a caterer for a family wedding back home, find a tutor for relatives, or locate a trusted worker for a house they own in Pakistan. It also helps communities abroad find tailors, tutors, beauticians and shops that understand their needs.
Frequently Asked Questions
Is CityKaam free to use for customers?
Yes. Searching and contacting providers on the website does not cost customers anything. You speak directly to the provider and agree on the price with them.
Does CityKaam take a commission from the work?
No. There is no middleman. You call or message the provider yourself, so the payment and the agreement are between you and them.
How much does it cost to add my business?
The listing fee shown on the website is PKR 150. You can add your business from the Add Your Business page.
Does CityKaam guarantee the quality of the service?
No. Listings are based on the information given by business owners, and CityKaam does not guarantee any service. You should check the details and the reviews, and confirm everything before you start any work.
Can I find someone who works at night or on holidays?
Yes. Use the “Abhi khula hai” and “24 ghante” options on the home page to find providers who are open right now or work all day and night.
What if I cannot find my kind of work in the list?
Type the work in the search box in your own words, or choose “Doosra kaam.” You can also open the Sab Kaam A-Z page to see every available category.
Can I use CityKaam outside Pakistan?
Yes. The website has separate sections for Pakistan, the UK and the USA, which you can choose at the top of the home page.
How can I report a bad experience?
After the work is done, you can write a review or register a complaint. This helps other people avoid the same problem and encourages providers to improve.
Final Thoughts
Good service is about trust. When you can find the right person quickly, speak to them directly, and read what others have said about them, a stressful job becomes a simple one. CityKaam brings electricians, plumbers, AC technicians, carpenters, painters, tutors, doctors, beauticians, caterers, photographers, lawyers and many more into one easy directory for your city.
Next time something breaks, a celebration is coming, or your child needs a good teacher, start your search on CityKaam. Choose your city, pick your area, select your kaam, and call. And if you do the kind of work that people need every day, add your business and let your neighbours find you.
Want more practical tips for home, family and business? Visit our articles section for new guides every week, or browse all listings now.